Commercial Administrator

Full Time

Our client is a privately owned fuel oil distributor, established 15 years ago and currently ranked as the 6th largest oil distributor in mainland UK.

Starting salary £25,000-£28,000pa plus discretionary bonus.

They currently have a vacancy for a Commercial Sales Administrator to work in their Hartlepool Head office managing and processing customer orders and assisting with all other office/admin duties . This is a great opportunity for someone already working within the energy industry or who is working in a customer account administrator role looking for a new challenge.

The successful person will play a pivotal role in supporting the efficient operation of the Commercial Contracts department. You will be responsible for a variety of tasks, including managing communications, coordinating schedules, and providing vital support to our Commercial team members.

Demonstrable Competencies

  • Commercial order entry: To assist with placing orders which come over via email/telephone.
  • Communication Management: Answering phone calls, responding to emails, and routing enquiries to appropriate team members. Giving ETA’s of deliveries to customer as requested.
  • Document Management: Maintain an organized filing system for both digital and physical documents, sending proof of deliveries as required.
  • Collaborate with other departments to ensure seamless communication and efficient workflows.
  • Daily management of orders and lifting reports, ensuring collections and deliveries are invoiced out in a timely manner and order balances are updated.
  • Liaising with third party hauliers to book available slots.
  • Collaborate with the commercial/contracts team on various projects, including research analysis.
  • Assisting with month end processes.
  • Schedule Coordination: Manage and maintain calendars, scheduling appointments, meetings, and events. Ensure all scheduling conflicts are resolved and appointments are optimized for productivity.

Behaviours & Experience:

  • Proven experience as an administrative assistant or in a related role
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office equipment
  • Strong organizational skills with keen attention to detail
  • Excellent verbal and written communication skills
  • Ability to prioritize tasks and manage time effectively
  • Strong interpersonal skills and a customer-centric, business-best approach
  • Familiarity with, and an understanding of commercial sales is a plus
  • Ability to maintain confidentiality and handle sensitive information
  • Exceeding customer expectations


  • Competitive salary and benefits package
  • Opportunities for professional development and growth within the company
  • Collaborative and supportive work environment
Apply Now
  • Salary £25,000 - £28,000
  • Location Hartlepool
  • Hours 37.5
  • Deadline December 15, 2023
Let's Get Started

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